Privacy Policy for Luxera Group

1. Information We Collect

When you fill out a lead form or contact request on our website, we may collect the following personal information:

• Identity Data: Name, job title, or company name.
• Contact Data: Email address, phone number, and location.
• Project Data: Information regarding your sports infrastructure needs (e.g., interest in football pitches, padel courts, or flooring).

2. How We Use Your Information

We use the data collected strictly for professional purposes, including:

• Contacting you regarding your specific inquiry or request for a quotation.
• Providing information about our sports infrastructure products and services.
• Improving our website and marketing campaign performance.
• Complying with legal obligations under Egyptian law.

3. Legal Basis for Processing

In accordance with the Egyptian Data Protection Law (No. 151 of 2020), we process your data based on your explicit consent provided at the time of form submission. You have the right to withdraw this consent at any time.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. Your data may be shared with:

• Service Providers: Trusted partners who assist in our operations (e.g., CRM systems or technical installers), subject to strict confidentiality.
• Legal Authorities: If required by Egyptian law or to protect our legal rights.

5. Data Security

We implement robust technical and organizational security measures to prevent unauthorized access, loss, or disclosure of your personal data. Our lead collection processes are encrypted and stored in secure environments.

6. Your Rights

Under the Egyptian PDPL, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates to inaccurate or incomplete data.
• Deletion: Request the removal of your data when it is no longer needed for its original purpose.
• Opt-out: Unsubscribe from any marketing communications at any time.

7. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact our Data Protection team at: